The customer’s journey doesn’t end after the purchase. In fact, a first-time customer becomes a loyal one only after a satisfactory experience with the product or service. A delighted customer can even become a promoter for your brand and recommend it …
Last updated – December 11, 2020If you are running an online store, you know the importance of prompt customer support. Placing a live chat widget on your website would be a very sensible move to improve your customer support process. Through the chat …
Last updated – October 9, 2020When you sell a product to a customer, you are actually opening a channel for interaction as well. For an eCommerce customer, being able to interact and communicate with the store is especially important. In the current di…
If you want your holiday shoppers to have a good experience, you need good support. Learn how support processes can lend a helping hand.
The post Holiday Support Tips for eCommerce Stores appeared first on WooCommerce.
Last updated – December 21, 2020A good helpdesk system is essential for customer support when you are running an online store. Opting for a SaaS solution might prove to be too expensive for you at the start. Moreover, you really don’t have comple…
Last updated – September 24, 2020Tidio Live Chat is a plugin specifically designed for the WordPress community. In this article, I shall review this awesome WordPress live chat plugin and hope this helps you decide whether you need this plugin or not. …
Last updated – September 8, 2020Tired of spending a huge amount of money on inefficient WordPress helpdesk plugins? Do you want a plugin that increases the efficiency of your Customer Support Team, without being hard on your budget? Here are the 5 best…
Last updated – September 8, 2020If you are running a WordPress/WooCommerce store, you know the importance of a good customer support ticketing system. Incorporating a quality customer support system to your WordPress/WooCommerce site is quite easy. Alo…
Woo support has struggled in recent months to keep up with demand. This has led to long ticket response times, and our customers have been expressing frustration about this. Because we believe in open and honest communication, we want to explain why th…
When running an online store, it’s not enough to offer a great product. That’s a good place to start, of course, but there’s actually more to it than that if you really want to be successful. One of the most important factors is offering high-quality c…