Knowledge Base

How to Set Up Open Source Helpdesk & Customer Support Ticketing System for Your Website or eCommerce Store (with Video)

The customer’s journey doesn’t end after the purchase. In fact, a first-time customer becomes a loyal one only after a satisfactory experience with the product or service. A delighted customer can even become a promoter for your brand and recommend it …

How to Provide Customer Support through Multiple Channels on WooCommerce?

Last updated – October 9, 2020When you sell a product to a customer, you are actually opening a channel for interaction as well. For an eCommerce customer, being able to interact and communicate with the store is especially important. In the current di…